Since air carriers operate around the clock and year round, flight attendants might work nights, holidays, and weekends. In mainly cases, agreements between the airline and the employees? union decide the total daily and monthly working time. Scheduled on-duty time mostly is limited to 12 hours per day although some contracts provide daily actual maximums of 14 hours, with somewhat greater maximums for international flying. Attendants usually fly 65 to 90 hours a month and, in addition, usually spend about 50 hours a month on the ground preparing planes for flights, writing reports following completed flights, and waiting for planes to arrive. They might be away from their home base at least one-third of the time. Through this period, the airlines provide hotel accommodations and an allowance for meal expenses.
Flight attendants should be flexible, reliable, and willing to relocate. But, many flight attendants choose to live in one place and commute to their assigned home base. Home bases and routes worked are bid for on a seniority basis. The longer the flight attendant has been employed, the more likely he or she is to work on selected flights. Almost all flight attendants start out working on reserve status or on call. On small corporate air carriers, flight attendants often work on an as-needed basis and should adapt to varying environments and passengers.
The combination of free time and discount airfares provides flight attendants the opportunity to travel and see new places. But, the work can be strenuous and trying. Flight attendants stand during much of the flight and should remain pleasant and professional, apart from of how tired they are or how demanding passengers might be. Occasionally, flight attendants should deal with disruptive passengers. Also, turbulent flights can add to possible difficulties regarding service, including potential injuries to passengers.
Working in a moving aircraft leaves flight attendants susceptible to injuries. For example, back injuries and mishaps can occur when opening overhead compartments or while pushing heavy service carts. In addition, medical problems can arise from irregular sleeping and eating patterns, dealing with stressful passengers, working in a pressurized environment, and breathing recycled air.
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