Master Data Management is one of the hottest buzz words in data management circles. The ideas aren't new, but the combined concepts are now being refined and studied under this new category of data management. Master Data Management, also called MDM, contains all of the data that is considered the most important for the business. For most organizations, that is customer or transactional data.
MDM should make your life easier. You should be able to find old customer orders, review historical trends, and contact old clients easily because of the work that has gone into organizing your data.
As an organization scales, so goes its databases and systems. As different departs form, and the organization begins evolve, different segments of the data are broken off and stored in different places, and unfortunately in different ways. Its likely that Accounting will come up with its own system independently, while customer service will do the same.
When a company experiences tremendous growth, data storage and systems often is an afterthought. This might work for a little while, but it will cause great problems as the growth continues. If sales are growing at a rapid clip, often times sales will want their own system for tracking them. Likewise, because of the furious business activity, accounting will want its own system. Often times, each system is selected independently.
After a couple of months, you decide on software for computing payroll and taxes, and then after a year, your partner also decides to buy an application for machine maintenance and logistics. Now your company has four different, large, data files.
MDM is not a magic solution, but it can help you wrap your head around all of the many systems and data make them work better together. It will help provide solid documentation and organization, something that rapid growing organizations usually lack.
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Learn all there is to know about master data management and how it can be of value within your organization. Michael Smith's site, Master Data Management helps you put the pieces together and implement MDM in your business or organization.